Refund policy
Refund Policy – Velmora Digital Store
Due to the nature of digital products, all sales are final.
No Refunds
Once a product has been purchased and delivered, we do not offer refunds, exchanges, or cancellations.
Why?
Digital products cannot be returned once accessed or downloaded.
Exceptions
Refunds may only be considered if:
-
You did not receive the product due to a technical issue
-
You were charged incorrectly
If you experience any issues, please contact us and we will do our best to assist you.
Contact
Email: velmoradigitalstore@outlook.com